Vinted Users Express Frustration About Size Changes

Shoppers are voicing their frustration due to a modification that led to items being listed as the wrong size.

The popular resale platform has altered its sizing categories for women's and children's garments but did not contact all shoppers about the modification.

Digital Channels Backlash

Numerous buyers and vendors are posting online saying Vinted listings now show a different size category than originally posted as a result of the reclassification.

Vinted explained the revised method more closely matches similar services.

It has advised users to examine their items and adjust the sizing manually when needed, resulting in member annoyance.

Size Classification Modifications

Before the change, the sizing featured numerical and alphabetical indicators, such as S/8 or M/10.

The updated approach includes a letter and a range such as S/UK 8-10.

For certain items, the measurements have been reclassified - such as a large size used to be a 12 but is now a UK 16-18.

User Experiences

One content creator, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".

"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.

Stephanie Gallen, from Glasgow, explained products she uploaded on Vinted with size 14 labels were appearing on the platform as measurements 20-22.

"Should someone sized 20-22 purchase these they will likely be quite upset," she stated.

Required Changes

Charlotte Lunn, based in Derby, stated she felt frustrated because the modification necessitated personal updates the measurements for "each individual item".

"For me this is particularly frustrating, because of my ongoing medical condition and Vinted sales have been crucial following partial earnings loss," she stated.

Platform Context

The platform boasts over 100 million shoppers, comprising 18 million UK members.

It has emerged as a preferred choice compared to resale services such as eBay and Depop.

This is not the initial instance when a surprising modification within the service has received backlash: earlier, the service retracted a modification to its shipping options following member complaints.

Julie Smith
Julie Smith

A data scientist with over a decade of experience in creating impactful visualizations for Fortune 500 companies.